Delete your Starkeep account & data
You can request deletion even if you no longer have Starkeep installed.
Delete from inside the app
When the in-app deletion feature is available, use:
The app will show a confirmation before the deletion request is submitted.
If you no longer have the app installed
Email support@arcanumworld.org with the subject Starkeep account deletion request.
Because Starkeep uses anonymous authentication and does not require an email-address account, we may ask for information reasonably necessary to identify the anonymous account or device-linked record you are asking us to delete. If we cannot reliably identify the relevant account, we will explain what information is needed or what deletion is technically possible.
What deletion removes
- Your Starkeep anonymous Firebase account, where technically applicable.
- Your cloud session records.
- Your lumen ledger records.
- Your room-object ownership records.
- Other app data stored under your Starkeep user record.
What may remain outside Starkeep
Deletion of Starkeep data does not necessarily remove records retained independently by Google Play, Apple, RevenueCat, payment processors, or other service providers where they must retain transaction or operational records under their own legal or platform requirements.
Deleting your Starkeep account also does not automatically cancel an active store subscription. Manage subscriptions through Google Play or the App Store.
Local data
Deleting the app normally removes its local app data from that device. If you still have the app installed, use the in-app deletion flow so Starkeep can also request deletion of associated cloud data.
Questions
Contact support@arcanumworld.org.